Restorative Leadership and Management
Every organisation/ project benefits from restorative leadership
We listen to our clients to hear and understand their needs and work with them to design their training programme or service. During this listening and planning phase we make some key recommendations, based on knowledge and experience.
We know that the impact of the restorative approach is greater and the effects last longer if it is fully embedded strategically as well as operationally. If we train a team, without first or simultaneously training their leadership and working to make their policies and processes restorative, they can feel unsupported. If a trained team feel unsupported this can lead to disillusionment or a reluctance to practice skills learned.
We always recommend that everyone is trained for an organisation to become restorative and if we are working on a service then we work with everyone affected.
We have also formed strong co-working partnerships with schools and colleges to model approaches and practices.
We have delivered restorative management training and services to:
- social services
- local authorities
- family services such as Families First
- youth offending services
We model best practice restorative policy and management within our own organisation and are always glad to practice share or welcome visitors keen to see the approach in action.
Our Chief Executive recently delivered restorative leadership and management training to managers from across Cardiff Families First providers. Another training session is due to be offered in the summer.
The training is offered is for organisations that want to embed and sustain restorative approaches within their organisation and need restorative leadership to make it happen.
Through group work, case studies and information sharing attendees explored:
- Restorative core principles, skills and mindset to become an effective restorative manager
- A reflective practice model to measure consistency in the ethos and practices for working with staff, as well as working with service users, to become a restorative organisation over time
- Core skills for building, maintaining and repairing relationships with individuals and teams
- Ideas for developing restorative organisational policies and practices
- National quality standards and guidelines to work towards, from the Restorative Justice Council
They fed back that the training was useful, informative, appropriate, reassuring, inspiring, enjoyable, uplifting, positive and practical.
In particular, the attendees said they would apply the training to their day to day work with their teams. Among other things they saw great application to helping with relationships and morale in the workplace and in beginning and tackling difficult conversations.
We'll soon be working with Coastal Housing senior leadership on a two day residential course. This training will drill down on policies, procedures and wellbeing.